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Uganda

Electronic wallet

Service specification

TypeDescription
Cash-out methodDirect credit to electronic wallet account in Ugandan Shilling (UGX).
Supported beneficiary account type – Individual only.
Supported sender type – Individual only.
Transaction Turnaround Time· Real-time: 24x7 (within 15 minutes)
Area availabilityUganda nationwide
Validation / VerificationValidation with the registered mobile number.
Amount receivedBeneficiary received net amount as specified by Sender.
Transaction Limit Airtel Uganda (EWUGAT)
The define of account level are based on supplier KYC.

Type of KYC AccountLight KYCFULL KYC
Maximum per transactionUGX 3,000,000.00UGX 5,000,000.00
Minimum per transactionUGX 500.00UGX 500.00
Maximum per dailyUGX 10,000,000.00UGX 20,000,000.00

MTN Uganda (EWUGMTN)
Maximum per transaction UGX 5,000,000.00
Minimum per transaction UGX 500.00
Maximum per Daily UGX 15,000,000.00

Compliance accumulated limit UGX 20,000,000.00 per day per Beneficiary

Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit.
Maximum BeneficiaryNo restriction
Service Charge Transaction Fee will be refunded on best effort basis once the Transaction is accepted by the gloRemit® Service System and submitted by the gloRemit® Service System to the Payout Channel.
Cancellation Process Cancellation is on best effort basis.
Remarks · Beneficial Account Number (bAccNum) is a beneficiary mobile number and must include the country code (eg : 256123456789).
· Sender and Beneficiary Phone Number is mandatory (with country code).
Do_Transfer bAccType Value2

List of e-wallet service

NoNameIssuer Code
1Airtel UgandaEWUGAT
2MTN UgandaEWUGMTN