Docs

Morocco

Bank account

Service specification

Type Description
Direct to Bank method Direct credit to bank account in Moroccan Dirham (MAD)
Supported beneficiary type – individual only.
Supported Sender type - Individual only.
Transaction Turnaround Time Real Time for Attijariwafa Bank  
Area availability Morocco nationwide
Validation / Verification No system validation on account available. 
Beneficiary name must be in Roman character for all transfer. 
Amount received Beneficiary received net amount as specified by Sender.
Transaction Limit Maximum per Transaction MAD 80,000.00
Minimum per Transaction  MAD 1.00
Compliance accumulated limit  MAD 80,000.00 per day per Beneficiary
 
Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit.
Maximum Beneficiary No restriction
Service Charge Transaction Fee will be refunded on best effort basis once the Transaction is accepted by the gloRemit® Service System and submitted by the gloRemit® Service System to the Payout Channel.
Cancellation Process Cancellation is on best effort basis.
Remarks · For Sender and Beneficiary idtype. Only idtype below is accepted:
a) International Passport (ID type: 2)
b) Identification ID (ID type: 3)
c) Residence Permit (ID type: 5)

· For the Account Number (parameter: bAccNum), normal account number and IBAN is acceptable.
Example:
Normal: 007780001511200030091697
IBAN: MA64007780001511200030091697 (For IBAN need to add MA64 infront)

· Accepted account type: Current Account or Checking Account. Other account type will be rejected.
Do_Transfer bAccType Value 1

Supported bank

No Name Issuer Code
1 Attijariwafa Bank212001

Electronic wallet

Service specification

TypeDescription
Cash-out methodDirect credit to electronic wallet account in Moroccan Dirham (MAD).
Supported beneficiary account type – Individual only.
Supported sender type – Individual only.
Transaction Turnaround Time· Real-time: 24x7 (within 15 minutes)
Area availabilityMorocco nationwide
Validation / VerificationValidation with the registered mobile number.
Amount receivedBeneficiary received net amount as specified by Sender.
Transaction Limit The define of account level are based on supplier KYC.

Type of KYC Account KYC Level 1 KYC Level 2 KYC Level 3
Maximum per transaction MAD 1,000.00 MAD 5,000.00 MAD 20,000.00
Minimum per transaction MAD 15.00 MAD 15.00 MAD 15.00
Maximum per daily MAD 1,000.00 MAD 5,000.00 MAD 20,000.00
Maximum per monthly MAD 3,000.00 MAD 40,000.00 MAD 100,000.00

Compliance accumulated limit MAD 20,000.00 per day per Beneficiary

Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit.
Maximum BeneficiaryNo restriction
Service Charge Transaction Fee will be refunded on best effort basis once the Transaction is accepted by the gloRemit® Service System and submitted by the gloRemit® Service System to the Payout Channel.
Cancellation Process Cancellation is on best effort basis.
Remarks · Beneficial Account Number (bAccNum) is a beneficiary mobile number and must include the country code (eg : 212123456789).

Mandatory Fields:
1) Sender Phone Number (with country code)
2) Beneficiary Phone Number (with country code)
3) Sender Birthdate
4) Sender ID Number
5) Sender Address
6) Sender City (sCity)
Do_Transfer bAccType Value2

List of e-wallet service

NoNameIssuer Code
1Orange MoroccoEWMAORN

Cash pick-up channel

Service specification

Type Description
Cash-out MethodCash Pickup in EURO.
Supported beneficiary type – individual.
Supported sender type - individual and company.
Transaction Turnaround TimeCash Pickup: Within 15 minutes.
Transaction Working HoursBusiness hours: Operating hours for all available cash-pickup locations operate in normal business hours 9am – 4.30pm.
Everyday including weekend and public holiday (Local timezone, GMT+1).
Area availabilityMorocco nationwide

Pickup Point : https://www.upt.com.tr/en/service-points.html
Account Verification· No system validation on account available.
· Beneficiary name must be in Roman character for all transfer.
· A valid beneficiary mobile number (international dialing standard) is required.
Amount receivedAs specified by Sender.
Transaction LimitFor CPMAEUR:
Maximum per transaction EUR 10,000.00
Minimum per transaction EUR 1.00
Compliance accumulated limit EUR 22,500.00 per day per Beneficiary

Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit.
Maximum BeneficiaryNo restriction
Service ChargeTransaction Fee will be refunded on best effort basis once the Transaction is accepted by the gloRemit® Service System and submitted by the gloRemit® Service System to the Payout Channel.
Cancellation ProcessCancellation is allowed if the payout in not claim and requested after the send date.
Remarks
Do_Transfer bAccType Value5

List of cash pickup outlet

NoNamePick-up PointsIssuer Code
1Cash Pickup Morocco (EUR)AL BARIDCPMAEUR