Service specification

Document history

Version Date of issue Comments
2.1.173 8 April 2025 Added new supported banks for Sri Lanka's bank account channel
Bank of China - 94044
Commercial Credit and Finance PLC - 94045
Cooperative Regional Rural Bank LTD Polgahawela - 94046
Dialog Finance Limited - 94047
HNB Finance Limited - 94048
Kanrich Finance Limited - 94049
Sarvodaya Development Finance - 94050
Siyapatha Finance PLC - 94051
Softlogic Finance PLC - 94052
Vallibel Finance PLC - 94053
Central Bank of Sri Lanka - 94006
Lanka Orix Development Finance PLC - 94054

Added new supported banks for Japan's bank account channel
Kita Gunma Shinkin Bank - 8100212
JA Bank Enshu Cho - 8100213

Updated remarks for Japan's bank account channel
4. List of unsupported purpose codes:
a) 06000 - Manufactured Goods
b) 07000 - Machinery, Non-Customised Packaged Software and Transport Equipment
c) 08000 - Miscellaneous Manufactured Articles

Removed ATM Withdrawal for Vietnam
2.1.174 15 April 2025 Updated transaction limit for Pakistan's bank account channel.
Removed Maximum PKR 5,000,000 per day

Updated supported bank list for Malaysia's real-time transfer channel.
Removed Kuwait Finance House Malaysia Berhad - 6000028

Update transaction limit for Indonesia's bank account channel.
Maximum per transaction IDR 100,000,000.00
2.1.175 7 May 2025 Updated list of supported banks for Mongolia's bank account channel
Capital Bank of Mongolia - 976003
Ard Credit NBFI - 976016
Hi payment solution LLC - 976017
M Bank - 976018 - 976018

Update issuer code list for Philippines, Nepal & Turkey on Validation Available Country page
Remove ALL Philippines Bank Account issuer codes

Remove ALL Nepal E-Wallet issuer codes
Remove ALL Nepal Bank Account issuer codes except:
-Salapa Bikas Bank Ltd (977139)
-Multipurpose Finance Company Ltd (977141)
-Narayani Development Bank (977142)

Remove ALL Turkey Bank Account issuer codes except:
-T.IS BANKASI A.S. (90046)

Update direct to bank method for all SEPA countries' bank account channel
Supported beneficiary account type – individual only.
Supported Sender type - Individual only.

Updated transaction limit and list of supported banks for Thailand's real-time transfer channel
Kasikorn Bank (6600007)
Minimum per transaction limit: THB 50.00

Siam Commercial Bank (6600009)
Minimum per transaction limit: THB 50.00

PromptPay (Real time transfer)
Maximum per transaction limit: THB 500,000.00
Minimum per transaction limit: THB 50.00

Supported bank list: 8 banks
BANGKOK BANK - 6600002
BANK OF AYUDHYA - 6600003
CIMB Thai Bank Public Company Ltd - 6600004
KASIKORN BANK - 6600007
KRUNG THAI BANK - 6600008
SIAM COMMERCIAL BANK - 6600009
CITIBANK - 6600016
KIATNAKIN BANK PUBLIC COMPANY LIMITED - 6600028

Purpose

This document content provides business and / or pricing information to Tranglo’s business client (“Partner”) in regards to International Money Transfer service offered by Tranglo. To satisfy compliance requirement, Tranglo may ask partner to furnish supporting document for transaction payment purpose or the identity involved in the transaction. Tranglo reserve the rights to reject any transaction which Tranglo deemed to be high-risk or without supporting documents.

Document Note

This document intended for Tranglo’s Partner usage. This document can be construed as part of Remittance Service Agreement signed between Tranglo and Partner and this document will be updated from time to time by Tranglo whenever the specification is updated. The content of this document is the sole property of Tranglo. Any reproduction of the content of this document without the written consent of the Tranglo is prohibited.

Disclaimer

The information in this document is provided as is basis, with no warranties whatsoever. The said information does not include any commercial warranty for any particular purpose, or any warranty otherwise arising out of any proposal, specification or sample. This document is provided for information purposes only.

Tranglo disclaims all liability, including liability for infringement of any proprietary rights, relating to the implementation of information presented in this document. Tranglo does not warrant or represent that such use will not infringe such rights.

Tranglo retains the right to make changes to this document.

Tranglo Support Contacts

LevelNameEmailContact
Level 1 EscalationECS L1[email protected]+6013 250 7000
Level 2 EscalationL2 / SME[email protected]+6013 659 0830
Support LeaderMalaiarasen Chandra[email protected]+6011 3626 7104

Support Hours

OrganizationBusiness HoursDays
Support24 / 7365 Days