We are seeking a Senior Manager, Compliance to lead and manage the company’s compliance function within a regulated financial services environment. This role focuses on oversight, decision-making, and team management, ensuring compliance frameworks and day-to-day operations are executed effectively by the compliance team, while providing guidance and escalation support for complex matters.
Key Responsibilities
1. Compliance Function Oversight
· Oversee the implementation and ongoing effectiveness of the Anti-Money Laundering(AML) / Countering the Financing of Terrorism (CFT) / Counter-Proliferation Financing (CPF) and compliance framework.
· Ensure compliance processes and controls are operating as designed across the business.
· Act as the escalation point for complex, high-risk, or sensitive compliance matters.
2. Risk Assessment & Control Management
· Oversee ML/TF/PF risk assessments, customer risk classification, and enhanced due diligence frameworks.
· Review and challenge higher-risk customer profiles and significant risk decisions made by the team.
· Identify control gaps, process weaknesses, or emerging risks, and direct remediation efforts.
3. Policies, Procedures & Governance
· Review and maintain compliance policies, SOPs, and work instructions to ensure they remain aligned with regulatory requirements and business operations.
· Ensure policies and procedures are effectively embedded and understood by the compliance team.
· Drive periodic reviews and enhancements to compliance documentation and frameworks.
4. Transaction Monitoring & STR Oversight
· Provide oversight and guidance on transaction monitoring, investigations, and Suspicious Transaction Reports (STR) / Suspicious Activity Reports (SAR) submissions.
· Review and approve complex or material cases escalated by the team.
· Ensure consistency and quality in investigations and reporting decisions.
5. Quality Assurance (QA) Oversight
· Lead and oversee the Compliance QA function to ensure:
o Investigations, reviews, and decisions meet internal and regulatory standards
o Consistent application of policies and procedures
· Review QA findings, identify root causes, and drive corrective actions.
· Use QA outcomes to improve controls, training, and system configurations.
6. Compliance Systems Enhancement
· Lead and actively support compliance system enhancement initiatives, including:
o Transaction monitoring rules and thresholds
o Customer risk scoring and segmentation
o Workflow automation and system controls
· Work closely with product, technology, and data teams to translate compliance requirements into system functionality.
· Review system changes request proposal, validate compliance logic, and support testing and implementation.
· Provide hands-on input to ensure system solutions reflect real operational and regulatory needs.
7. Stakeholder Engagement (Internal)
· Work closely with business, operations, product, and technology teams to address compliance issues and support implementation of controls.
· Provide compliance input for new products, services, or process changes.
· Support management discussions by articulating compliance risks and impacts clearly.
8. People Management & Team Leadership
· Lead, manage, and develop the compliance team, including workload planning, performance management, and capability building.
· Set priorities, provide direction, and ensure timely delivery of compliance activities.
· Balance strategic oversight with hands-on support where necessary during peak periods.
Qualifications & requirements
· Minimum 8–10 years of experience in compliance or AML/CFT roles within regulated financial institutions, fintech, or payment companies.
· Professional compliance certifications (e.g. ACAMS, ICA, or equivalent) are strongly preferred.
· Demonstrated experience managing and developing a compliance team.
· Strong knowledge of AML/CFT, sanctions, customer due diligence, transaction monitoring systems, risk scoring, and compliance automation.
· Proven experience managing compliance, system-related initiatives, and QA or review functions.
· Experience working closely with product and technology teams on system design or enhancements.
· Strong judgement, leadership, analytical, and stakeholder management skills.
· Ability to operate in a fast-paced environment with multiple competing priorities.
Malaysian
Location: Bangsar South, Kuala Lumpur