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Lead and manage project/BAU team of business analysts, providing mentorship, guidance, and support to ensure their professional growth and development.
Oversee project/BAU timeline for timely release for project/BAU.
Define and implement best practices, processes, and standards for business analysis activities within the organization, ensuring alignment with industry standards and methodologies.
Collaborate with project managers, product owners, and other stakeholders to define project objectives, scope, and deliverables, and establish priorities for the business analysis team including team resources planning.
Oversee the gathering, analysis, documentation, and validation of business requirements, ensuring that they are clear, complete, and aligned with organizational goals and objectives.
Understand user's needs, liaise with development team, and provide clarifications on customization requirements.
Facilitate communication and collaboration between business analysts, developers, testers, and other project team members to ensure a shared understanding of requirements and project expectations.
Streamline the documentation of the requirements.
Provide strategic direction and guidance on the selection and implementation of business analysis tools, techniques, and methodologies to improve efficiency and effectiveness.
Establish and maintain relationships with key stakeholders, including senior management, to understand their business needs and priorities and ensure alignment with project objectives.
Improve/Enhance BA workflow process.
Delivery of analysis reports/figures to all stakeholders.
Work closely with all stakeholders for requirement gathering and sign off documentation.
Qualifications and Education Requirements
Minimum of 4 - 6 years of experience in Business Analyst or related field, 2 - 4 years of experience in a leadership or management role.
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and Agile principles.
Knowledge of software development lifecycle (SDLC) processes and methodologies.
Strong leadership and management skills, with the ability to inspire and motivate team members to achieve their full potential.
Strong stakeholders’ management skills.
Strong analytical and problem-solving abilities, with a track record of driving innovation and process improvement initiatives.
Experience in requirements management tools (e.g., JIRA, Confluence).
Understanding of API/backend is a must.
Experience in Fintech will be an added advantage.
Business analysis certifications such as CBAP (Certified Business Analysis Professional) or other relevant certifications are preferred but not required.
Malaysian
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